a1111 Terms
& Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and a1111 ("a1111", "the Platform", "we", "us", "our") governing your access to and use of all services, features, games, promotions, and content available at https://a1111.club and any associated sub-domains (collectively, "the Platform"). By registering an account, logging in, making a deposit, or otherwise accessing any part of the a1111 Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

a1111 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, registered players will be notified via email or an on-screen notification upon next login. Continued use of the Platform following the publication of revised Terms constitutes acceptance of those changes. If you do not agree with any revised Terms, you must cease using the Platform and contact our support team to close your account.

These Terms should be read in conjunction with our Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotional terms published on the Platform from time to time. In the event of any conflict between these Terms and promotional terms, the promotional terms shall apply only to the specific promotion in question; these Terms apply to all other matters.

To be eligible to register and use the a1111 Platform, you must meet all of the following criteria at the time of registration and on an ongoing basis throughout your use of the Platform:

• Age: You must be at least 18 years of age. This requirement is absolute and non-negotiable.
• Legal capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Personal use: You must be registering and using the account solely on your own behalf, and not on behalf of any third party.
• Not self-excluded: You must not be subject to any active self-exclusion period, whether initiated through a1111 or through any recognised problem gambling authority.
• Not a current employee: You must not be an employee, contractor, or close associate of a1111 or any of its affiliated game providers.

a1111 reserves the right to request documentary proof of age, identity, and address from any player at any time. Accepted documents include a National Identity Card (NID), passport, or birth certificate for age verification, alongside a utility bill or bank statement for address verification. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and the withholding of pending withdrawals until verification is completed.

If a1111 discovers or reasonably suspects that a player is under the age of 18, the account will be immediately suspended, all deposits will be held, and all winnings accumulated during the underage period will be forfeited. a1111 will cooperate fully with relevant authorities in any investigation related to underage gambling.

To access real-money games and sports betting on a1111, you are required to create a registered account. The registration process requires you to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, residential address, phone number, and a valid email address. You are responsible for keeping this information current throughout the duration of your membership.

One account per person. Each individual is permitted to hold only one active a1111 account at any given time. Opening multiple accounts — whether under the same name, the same device, the same IP address, the same payment method, or through any other means of circumvention — is strictly prohibited. Where duplicate accounts are identified, a1111 will close all accounts associated with that individual, void any pending bonus credits, and may withhold balances pending investigation. If you have inadvertently created a duplicate account, contact [email protected] immediately to have the issue resolved.

Account security. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account access with any third party under any circumstances. a1111 will not be liable for any loss or damage arising from unauthorised access to your account where the breach was caused or enabled by your failure to maintain the security of your login credentials. If you suspect that your account has been accessed without your authorisation, you must notify a1111 immediately at [email protected] and change your password without delay.

a1111 strongly recommends enabling two-step login verification, which is available to all registered players through the account security settings panel. This provides an additional layer of protection beyond the standard username and password combination.

Requirement	Detail
Minimum age	18 years or older at the time of registration
Accounts per person	One (1) active account maximum
KYC verification	Required before first withdrawal; NID or passport accepted
Account currency	Bangladeshi Taka (BDT / ৳) — fixed at registration
Recommended security	Two-step login verification (available in account settings)

All financial transactions on the a1111 Platform are conducted in Bangladeshi Taka (BDT). a1111 supports a range of local payment methods designed to make depositing and withdrawing funds as straightforward as possible for players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh.

Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, BRAC Bank transfer, City Bank transfer, Sonali Bank transfer, Islami Bank transfer, and Visa/Mastercard debit and credit cards issued by Bangladesh-registered banks. The availability of specific payment methods may vary at any time and is subject to change without prior notice.

Payment Method	Min. Deposit	Min. Withdrawal	Processing Time
bKash	৳200	৳500	Within 15 minutes (average)
Nagad	৳200	৳500	Within 15 minutes (average)
Rocket	৳200	৳500	Within 30 minutes (average)
Upay	৳200	৳500	Within 30 minutes (average)
Bank Transfer	৳1,000	৳1,000	1–3 business days
Visa / Mastercard	৳500	৳1,000	1–5 business days

Deposits. Funds deposited into your a1111 account must come from a payment source registered in your own name. Third-party deposits — where the funding source belongs to a different individual — are not permitted and will be reversed. a1111 reserves the right to request documentation confirming the ownership of any payment method used. Deposits are generally credited to your a1111 account balance immediately upon confirmation from the payment provider.

Withdrawals. Withdrawals will only be processed to the same payment method used for the most recent deposit, or to a verified payment method registered in the account holder's name. Before your first withdrawal can be processed, you must complete the KYC (Know Your Customer) verification process by submitting a valid government-issued photo ID and proof of address. Withdrawal requests submitted before 10:00 PM Bangladesh Standard Time (BST, UTC+6) are typically processed within the same day. Requests submitted after this time will be queued for the next business day.

a1111 does not charge any fees for standard deposits or withdrawals. However, your payment provider may apply its own transaction fees, which are outside a1111's control. Players are advised to check the fee schedule of their chosen payment method before initiating a transaction.

a1111 offers a range of bonuses, free spins, cashback offers, and promotional credits to registered players from time to time. These are offered as an incentive to engage with the Platform and are subject to the specific terms attached to each promotion. The following general rules apply to all bonuses and promotions on a1111 unless otherwise stated in the individual offer terms.

• Wagering requirements: All bonus funds and free spin winnings are subject to a wagering requirement that must be satisfied in full before any withdrawal of bonus-derived funds is permitted. The specific wagering multiplier applicable to each bonus will be clearly stated at the time the offer is presented.
• Eligible games: Not all games on a1111 contribute equally to wagering requirements. Slot games typically contribute 100% of each bet placed towards the wagering requirement. Live casino games, table games, and sports bets may contribute at a lower percentage or not at all. Contribution rates for each game category will be specified in the individual bonus terms.
• Bonus expiry: All bonuses have a defined validity period. Bonus funds and any associated wagering obligations that are not completed within this period will expire and be removed from the account automatically. Expired bonuses cannot be reinstated.
• Maximum bet while wagering: While an active bonus is being wagered, a maximum bet limit per round or spin applies. Placing bets that exceed this limit while a bonus is active may result in the bonus being voided. The applicable maximum bet will be specified in the individual promotion terms.
• One bonus at a time: Players may only hold one active bonus at a time. Claiming a new bonus while an existing bonus is active may result in the forfeiture of one or both bonuses.
• Abuse and exploitation: a1111 monitors all promotional activity for signs of abuse, including but not limited to the use of multiple accounts to claim bonuses multiple times, the use of low-risk betting patterns designed to fulfil wagering requirements without genuine gameplay, and collusion between players to circumvent promotional conditions. Where bonus abuse is detected, a1111 reserves the right to void the bonus, cancel associated winnings, and close the account.

Seasonal and cultural promotions — including those aligned with Pohela Boishakh, Eid, Victory Day (December 16), and Independence Day (March 26) — are offered at a1111's discretion and may be withdrawn at any time without prior notice. Eligibility for these promotions is subject to the specific terms communicated at the time of each offer.

By using the a1111 Platform, you agree to use it only for its intended lawful purposes and in accordance with these Terms. You are solely responsible for ensuring that your use of the Platform is compliant with all applicable laws in your jurisdiction. The following conduct is strictly prohibited on a1111:

• Fraudulent activity: Attempting to defraud a1111 or other players through any means, including but not limited to the use of stolen payment credentials, chargebacks initiated in bad faith, or manipulation of game outcomes.
• Use of automated software: Employing bots, scripts, artificial intelligence tools, or any automated software to interact with the Platform, place bets, or gain any unfair advantage over other players or the house.
• Collusion: Cooperating with other players or third parties to manipulate game outcomes, sporting event results, or betting markets in any way.
• Multiple accounts: Creating or operating more than one a1111 account for any purpose, including circumventing account restrictions, claiming duplicate bonuses, or evading a self-exclusion period.
• Exploitation of errors: Knowingly exploiting software errors, display glitches, pricing mistakes, or any technical malfunctions for financial gain. Any winnings derived from such exploitation are void and must be returned.
• Money laundering: Using the a1111 Platform for the purpose of laundering, concealing, or transferring funds derived from illegal activities. a1111 complies with applicable anti-money laundering (AML) obligations and will report suspicious transactions to relevant authorities.
• Misrepresentation: Providing false, incomplete, or misleading personal information during registration, KYC verification, or any support interaction.

Any violation of the prohibited conduct rules above may result in immediate account suspension, permanent closure, forfeiture of all balances including real-money funds under investigation, and referral to law enforcement authorities where appropriate. a1111's determinations in respect of prohibited conduct are final and binding.

a1111 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Suspicion of fraudulent, deceptive, or unlawful activity.
• Failure to complete KYC verification within a reasonable timeframe when requested.
• Detection of a duplicate account associated with the same individual.
• Receipt of a chargeback or payment dispute that has not been resolved.
• Player-initiated self-exclusion request via the responsible gaming tools.
• Regulatory requirement or instruction from a relevant authority.

Voluntary closure. If you wish to close your a1111 account voluntarily, please contact [email protected] with your account details and a request to close. Any verified real-money balance remaining in your account at the time of closure (excluding bonus funds subject to incomplete wagering requirements) will be returned to your verified payment method within five business days, subject to identity confirmation.

Self-exclusion. Players who wish to take a break from gambling may use the self-exclusion feature available in the account responsible gaming settings. Self-exclusion can be set for periods ranging from 30 days to permanent closure. Once a self-exclusion period is active, it cannot be reversed before the selected period expires. Players who have self-excluded must not attempt to open new accounts on the Platform during the exclusion period. Doing so constitutes a breach of these Terms.

Limitation of liability. a1111 provides its Platform on an "as is" basis. While we make every reasonable effort to ensure continuous, error-free operation of the Platform, we do not guarantee uninterrupted availability. a1111 shall not be liable for any loss or damage — direct, indirect, consequential, or otherwise — arising from service interruptions, technical failures, delayed payment processing, or any event outside a1111's reasonable control, including but not limited to power outages, internet service disruptions, or acts of third-party payment providers.

Game result integrity. All game outcomes on a1111 are determined by certified random number generator (RNG) systems operated by independent, licensed game providers including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, PG Soft, and others. a1111 does not manipulate game outcomes and cannot alter the results of any individual game round once it has commenced. In the event of a dispute regarding a game result, the decision of the game provider's server logs shall be final.

Void bets and malfunctions. a1111 reserves the right to void bets placed at obviously incorrect odds, bets placed during a technical malfunction, or bets that were processed in error. Where a bet is voided, the stake will be returned to the player's account. No further liability will be accepted in connection with a voided bet.

Dispute process. If you wish to raise a dispute regarding a bet settlement, game result, payment transaction, or any other matter, please follow this procedure:

1. Contact a1111 support at [email protected] within 30 days of the event giving rise to the dispute.
2. Provide your account username, the date and time of the transaction or game round in question, and a clear description of the issue.
3. a1111 will acknowledge your dispute within 24 hours and aim to provide a full resolution within 5 business days.
4. If you are not satisfied with the outcome, you may escalate the matter in writing to a1111's compliance team via the same email address, requesting escalation review.

a1111's decision following the escalation review process shall be considered final. These Terms & Conditions are governed by the principles of fair play and good faith. a1111 is committed to resolving all legitimate player disputes promptly and transparently.

By using the a1111 Platform you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you have any questions, contact our support team at [email protected] — available 24/7, with an average response time of under one hour. For players aged 18 and above only.