a1111 Privacy
Policy

This Privacy Policy ("Policy") applies to all personal data collected by a1111 ("a1111", "we", "us", "our") in connection with your use of the a1111 platform available at https://a1111.club and any related mobile applications or services (collectively, "the Platform"). By registering an account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

We collect personal information through several channels: directly from you when you register, deposit, withdraw, or contact support; automatically through your use of the Platform via cookies and server logs; and from third-party payment processors and identity verification services where necessary to fulfil our legal and operational obligations.

a1111 processes your personal data only for specific, legitimate purposes. We do not process data in ways that are incompatible with the purposes described below. The following table sets out each primary purpose for which we use your data, the legal basis for that processing, and the categories of data involved.

Marketing communications. If you have opted in to receive promotional emails or SMS notifications from a1111, we will use your contact details to send you information about bonuses, new games, seasonal promotions (for example, those aligned with Eid, Pohela Boishakh, or the BPL cricket season), and other offers we believe may interest you. You may withdraw your marketing consent at any time by contacting [email protected] or updating your notification preferences in your account settings. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

Automated decision-making. a1111 may use automated systems to detect patterns indicative of fraudulent activity, bonus abuse, or money laundering. Where an automated decision materially affects your account — such as triggering a temporary suspension — you have the right to request a human review of that decision by contacting our compliance team at [email protected].

a1111 does not sell your personal data. We share data only where strictly necessary to operate the Platform, comply with legal obligations, or protect the security of the Platform and its players. The following categories of third parties may receive limited personal data from a1111 for the purposes described.

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Sonali Bank, Islami Bank, Visa, and Mastercard receive the financial and identity data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently responsible for the security of data in their custody.
• Identity verification providers: Third-party KYC service providers may receive copies of your identity documents and biometric data (such as a selfie) to assist in verifying your identity in accordance with our legal obligations. These providers are contractually bound to process data solely for verification purposes and may not use it for any other commercial purpose.
• Game providers: Game studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, PG Soft, Microgaming, and Ezugi may receive a pseudonymised player identifier and game session data to facilitate game delivery, calculate outcomes, and maintain game integrity. Full identity data is not passed to game providers.
• Analytics providers: Anonymised or aggregated usage data may be shared with analytics platforms to help us understand how players use the Platform and to improve its performance and user experience. No personally identifiable information is included in these data sets.
• Legal and regulatory authorities: a1111 may disclose personal data to law enforcement agencies, financial intelligence units, or other governmental bodies where required to do so by applicable law, court order, or regulatory direction. We will notify affected players of such disclosures where legally permitted to do so.
• Fraud prevention networks: Where there is a reasonable suspicion of fraudulent activity, a1111 may share relevant data with fraud prevention organisations and other online gambling operators to protect the integrity of the industry.

a1111 uses cookies — small text files stored on your device — to enable core platform functionality, maintain your login session, prevent fraud, and analyse how the Platform is used. We do not use third-party advertising cookies, and we do not participate in cross-site behavioural tracking networks.

Managing cookies. Most modern browsers allow you to control cookie preferences through their settings panels. You can choose to block all cookies, accept only essential cookies, or clear existing cookies at any time. Please note that blocking essential cookies may prevent you from logging in to your a1111 account or accessing certain platform features. Blocking performance or functional cookies will not affect your ability to play games or make transactions.

Do Not Track signals. Some browsers transmit a "Do Not Track" (DNT) signal to websites. a1111 currently acknowledges DNT signals by limiting tracking to essential and security cookies only when such a signal is detected. We do not use third-party tracking pixels or cross-site tracking scripts at any time, regardless of DNT status.

a1111 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain an active account relationship with you, or to comply with applicable legal, regulatory, and reporting obligations. The following retention periods apply to the main categories of data we hold.

Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Where data cannot be immediately deleted due to technical constraints (for example, data held in backup archives), it will be isolated from active processing systems until deletion is possible.

If you request deletion of your account and there is no legal or regulatory requirement to retain your data beyond the account closure period, your identifiable personal data will be purged from our active systems within 30 days of the closure request being confirmed.

a1111 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures are reviewed and updated on a regular basis to reflect advances in security standards and emerging threats.

• SSL / TLS encryption: All data in transit between your browser and a1111's servers is encrypted using TLS 1.2 or higher, ensuring that your credentials, personal details, and financial information cannot be intercepted during transmission.
• Encrypted data storage: Sensitive data fields — including payment account identifiers, KYC document files, and authentication credentials — are encrypted at rest using strong encryption algorithms. Plain-text storage of sensitive data is strictly prohibited in our infrastructure policy.
• Access controls: Access to personal data within a1111's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of system access required to perform their role. Access rights are reviewed periodically and revoked promptly upon role changes or termination.
• Two-factor authentication (2FA): a1111 strongly encourages all players to enable two-step login verification on their accounts. 2FA is available to all registered players through the account security settings panel and provides a significant additional layer of protection against unauthorised access.
• Intrusion detection: a1111's infrastructure is monitored continuously by automated security systems that detect and alert on anomalous access patterns, brute-force attempts, and other indicators of compromise in real time.
• Staff training: All a1111 personnel with access to personal data receive regular training on data protection best practices, phishing awareness, and the requirements of this Privacy Policy.

Data breach response. In the unlikely event of a personal data breach that poses a significant risk to affected individuals, a1111 will notify impacted players without undue delay and will take immediate steps to contain the breach, assess its scope, and prevent recurrence. Where required by applicable law, relevant regulatory authorities will also be notified within prescribed timeframes.

As a player on a1111, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our data protection team at [email protected], providing your full name, registered account username, and a clear description of your request. We will acknowledge your request within 5 business days and aim to provide a substantive response within 14 days. Where a request is complex or numerous, we may extend this period by a further 14 days, and we will inform you of any such extension.

a1111 will not charge a fee for processing any data rights request unless the request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline the request, notifying you of the reason. We may request proof of identity before fulfilling any data rights request to ensure that personal data is not disclosed to or altered at the request of an unauthorised party.

To exercise any of the above rights, write to us at: [email protected] — please include "Data Rights Request" in your subject line. We will respond in English within the timeframes described above.

a1111 reserves the right to update or revise this Privacy Policy at any time. When material changes are made — for example, changes to the categories of data we collect, the purposes for which we process it, or the third parties with whom it is shared — we will notify registered players by email and/or via a prominent on-screen notice upon next login to the Platform.

The "Effective Date" displayed at the top of this Policy indicates when the current version entered into force. We encourage you to review this Policy periodically so that you remain informed about how a1111 is protecting your information. Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

If you do not agree with any change to this Privacy Policy, you should discontinue your use of the Platform and contact [email protected] to arrange closure of your account. Any personal data collected prior to the date you cease using the Platform will be handled in accordance with the version of this Policy that was in effect at the time of collection, and will be retained only for as long as required by applicable legal obligations.

By continuing to use a1111 following any update to this Privacy Policy, you confirm that you have read and accepted the revised terms. This Policy is written in English and the English version shall prevail in all circumstances. For players aged 18 and above only.